CoreConnect360 WhatsApp for Shared Team Inbox

WhatsApp Team Inbox

Manage customer conversations from one place with a WhatsApp Team Inbox. Let multiple team members handle WhatsApp chats, share customer information, and provide faster support without switching between devices.

WhatsApp Team Inbox

Trusted by 500+ businesses globally

Partner Companies

Collaborate Seamlessly on WhatsApp

Give your sales and support teams a shared workspace to manage customer conversations efficiently.

  • 01

    Shared WhatsApp Inbox

    Bring customer chats into one central inbox so your team can manage conversations without using separate personal devices.

  • 02

    Assign Chats to Team Members

    Route conversations to the right sales or support agent and make ownership clear.

  • 03

    Manage Multiple Conversations

    Handle multiple customer chats from a single dashboard and keep every conversation organised.

  • 04

    Add Internal Notes

    Share important customer information with your team without sending internal messages to the customer.

  • 05

    Track Conversation Status

    Keep track of open, pending, and completed conversations so important enquiries do not get missed.

  • 06

    Faster Customer Support

    Help your team respond quickly with an organised workflow and shared access to customer conversations.

Powerful WhatsApp Team Inbox Features

01

Multi-Agent Access

Allow multiple team members to manage WhatsApp conversations from one platform.

02

Conversation Assignment

Assign customer enquiries to specific team members for better accountability.

03

Customer Contact Management

View customer details and conversation history while handling enquiries.

04

WhatsApp CRM Integration

Connect conversations with your CRM to manage leads and customer relationships more effectively.

05

WhatsApp Automation

Combine your shared inbox with automated replies, chatbots, notifications, and follow-ups.

06

Team Collaboration

Help sales, support, and other teams work together on customer conversations.

07

Conversation History

Keep previous customer interactions available for more informed responses.

08

Analytics & Reporting

Track team activity, conversations, response performance, and customer engagement.

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What Our Clients Say

“

We were looking for a simple way to manage WhatsApp leads and follow-ups, and CoreConnect360 has worked really well for us. It has helped our team respond faster and keep conversations organised.

“

What I like most about CoreConnect360 is how easy it is to manage WhatsApp communication in one place. From automated messages to handling customer enquiries, it has made our daily work much more efficient.

“

CoreConnect360 has made managing our customer conversations much easier. The automation saves our team a lot of time, and the support has been really helpful whenever we needed assistance.

Ready to Make WhatsApp a Growth Channel?

Your customers are already using WhatsApp.

Now give your business a smarter way to communicate with them.

Start Building Better Customer Conversations With CoreConnect360 Book a Free Demo → Get WhatsApp Business API Access