We were looking for a simple way to manage WhatsApp leads and follow-ups, and CoreConnect360 has worked really well for us. It has helped our team respond faster and keep conversations organised.
Collaborate Seamlessly on WhatsApp
Give your sales and support teams a shared workspace to manage customer conversations efficiently.
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01
Shared WhatsApp Inbox
Bring customer chats into one central inbox so your team can manage conversations without using separate personal devices.
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02
Assign Chats to Team Members
Route conversations to the right sales or support agent and make ownership clear.
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03
Manage Multiple Conversations
Handle multiple customer chats from a single dashboard and keep every conversation organised.
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04
Add Internal Notes
Share important customer information with your team without sending internal messages to the customer.
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05
Track Conversation Status
Keep track of open, pending, and completed conversations so important enquiries do not get missed.
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06
Faster Customer Support
Help your team respond quickly with an organised workflow and shared access to customer conversations.
Powerful WhatsApp Team Inbox Features
Multi-Agent Access
Allow multiple team members to manage WhatsApp conversations from one platform.
Conversation Assignment
Assign customer enquiries to specific team members for better accountability.
Customer Contact Management
View customer details and conversation history while handling enquiries.
WhatsApp CRM Integration
Connect conversations with your CRM to manage leads and customer relationships more effectively.
WhatsApp Automation
Combine your shared inbox with automated replies, chatbots, notifications, and follow-ups.
Team Collaboration
Help sales, support, and other teams work together on customer conversations.
Conversation History
Keep previous customer interactions available for more informed responses.
Get WhatsApp API Access